1. Introduction

Welcome to Reddipak (“we”, “us” or “our”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you visit and interact with our website https://reddipak.co.uk/, including when you use our Contact Page at https://reddipak.co.uk/contact-us/.

By using our website, you consent to the practices described in this policy.

2. Data Controller

The data controller responsible for your personal information is:
Reddipak Ltd
Address: Unit 23, Meon Vale Business Park, Campden Road, Long Marston, Nr. Stratford‑upon‑Avon, Warwickshire CV37 8QR
Email: sales@reddipak.co.uk
Telephone: +44 (0)1789 720 999

3. Information We Collect

a) Personal Data You Provide

When you use our Contact Page, we may collect:

• Full name
• Company name (if provided)
• Email address
• Telephone number
• Any message you submit
• Marketing preferences (if you opt-in)

This information is used to respond to your enquiry and provide information or services you request.

b) Information Collected Automatically

We may also automatically collect technical information when you visit our website, such as:

• IP address
• Browser type and version
• Pages visited and time spent
• Date and time of visit

This information helps us improve our website and services.

4. How We Use Your Information

We use your personal data to:

• Respond to enquiries and provide the information requested
• Communicate with you if you requested further information or a quote
• Improve our website and services
• Send marketing updates only if you opted in

5. Lawful Basis for Processing

We process personal data under the following legal bases:

• Consent — when you submit an enquiry and choose to receive communications
• Contractual necessity — to respond to your enquiry or provide a service
• Legitimate interests — for improving our website and services

6. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your user experience, remember preferences, and analyse site usage. You can set your browser to refuse cookies, but some features of the site may not function properly without them.

7. Sharing Your Information

We do not sell or rent your personal data to third parties.
We may share your information with:

• Service providers who assist with website hosting, analytics, or communications
• Law enforcement or regulators if required by law

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purpose for which it was collected or as required by law.

9. Your Rights

Under UK GDPR you have the right to:

• Access personal data we hold about you
• Request correction or deletion of your data
• Restrict or object to processing
• Withdraw consent at any time

To exercise these rights, contact us using the details in Section 11.

10. Links to Other Websites

Our website may include links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please visit our Contact Page.

You can also reach us at:
Email: sales@reddipak.co.uk
Telephone: +44 (0)1789 720 999
Address: Unit 23, Meon Vale Business Park, Campden Road, Long Marston, Nr. Stratford‑upon‑Avon, Warwickshire CV37 8QR

12. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted here with the updated “Last updated” date.

Last updated: